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Pronto: certified translation management system

The production system of a certified translation office, official documents generated from templates, stamped and issued, with every client's file…

About this project

Pronto is a translation office that produces official, certified documents, an ID, a passport, a civil record, translated for legal use abroad. That work is not free-form writing: it is the same document, in the same form, over and over, and the risk is in the details and the paperwork. The system industrialises it. Document production The operator opens a job, selects the document type and the target language, an ID to be translated into Spanish, say, and enters the client's information into the fields that document requires. The system generates the finished document from the matching template, ready to be stamped and issued as a certified translation. What used to be retyping and reformatting becomes data entry against a template, with far less room for error. The client's whole file Every document a client has ever had translated stays with them, old and new. When a client returns years later for the same paper, or a related one, the office has the history rather than starting over. The system distinguishes legal/certified work from ordinary translation, because the two have different handling, different responsibility and different pricing. Longer work, books and publications sent in for translation, is handled as its own kind of job rather than forced into the same shape as a one-page certificate. The business behind the counter

  • Employees and contractors. In-house staff and freelance translators both work inside the system, with the work assigned and tracked against each.
  • Accounting. Built for how a translation office actually bills, tied to the jobs themselves.
  • Multiple cost centres. The office's activities are accounted separately rather than as one pot, so each branch/line of work carries its own numbers.
  • Searchable archive. A full record of translation activity with dates and the person who prepared each document.

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